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Internet2 NET+ AWS Initiative

On March 4, 2024, Four Points was awarded a contract with Internet2, expanding the availability of the NET+ Amazon Web Services (AWS) agreement. The NET+ AWS program began in 2015 and offers cloud services, contracts, and communities made for research and education. Today, more than 75 R&E institutions subscribe to NET+ AWS. Now all U.S. higher education institutions and Internet2 affiliate and federal affiliate members have a new NET+ agreement option as they scale the use of AWS to accelerate science, support teaching and learning, and modernize major IT functions. The NET+ program is powered by a higher education community, which optimizes for:

  • Features & Functionality
  • Technical Integration
  • Security and Compliance
  • Pricing
  • Contract Terms
  • Deployment

The new NET+ AWS agreement with Four Points Technology was selected via a competitive bid process involving community members from several public and private institutions. The agreement offers multiple benefits, including:

  • Direct technical support from AWS
  • Unlimited number of master payer accounts
  • Customer control of master payer root credentials
  • Easy access to NIH STRIDES with increased discounts
  • Programmatic access to billing data for third-party integrations
  • No-cost FinOps reviews and services
  • Discounts on AWS Services (including Marketplace)
  • Transparency into billing & terms
  • Proactive approach to problem solving and customer service

How to Join I2 NET+

Internet2 NET+ AWS Onboarding Process

  1. Email netplus@internet2.edu to begin I2 NET+ Onboarding
  2. Email I2_AWS_FPT@4points.com to receive Four Points Onboarding documentation
  3. Register Four Points as a Vendor
  4. Account Setup & Billing Preferences

Internet2 NET+ FAQs

General

Why should my institution use the Internet2 NET+/ Four Points agreement to access AWS?

What AWS services will I have access to under the Internet2 NET+ Four Points agreement?

What AWS services are discounted? What is the discount?

What are my obligations under the Internet2 NET+ AWS agreement?

Onboarding Your Organization

How does the account onboarding process start?

Who at my institution can move existing AWS accounts or create new AWS accounts in r organization's management account with Four Points?

When I transfer an existing or create a new management or member account from my organization, when do my AWS account charges begin with Four Points?

How do I contact Four Points to discuss the I2/NET+ program or AWS accounts?

Individual Researchers Requiring New Linked Accounts

How long does it take to set up a new AWS account with Four Points?

How do I contact my organization's AWS administrator?

Billing

How am I billed for my AWS account through Four Points?

What will my bill look like from Four Points?

Can I have multiple accounts billed against a single PO and on a single invoice?

Can I access my utilization information on the AWS console if my account is through Four Points?

If I have questions about my bill from Four Points, how do I get answers?

Can I add an account to my Purchase Order (PO) at any point during the year?

How is the use of AWS Support charged?

When does billing of an Amazon account end?

Support

What level of support does Four Points provide for my AWS account?

Do I have to purchase Four Points support for my AWS account?

Do I still have access to AWS support if my account is through Four Points?

When can I access support for my account?

Can I get AWS training for my staff?

How quickly will Four Points address my request for assistance?

Security

What type of security do I get for my AWS environment?

Where can I find more information about security on AWS?

Compliance

Does Four Points agree to comply with FERPA and its implementing regulations?

Will Four Points sign my Business Associate Agreement (BAA) for HIPAA accounts?

Data Egress

What is the Four Points Data Egress Waiver Program?

Program Eligibility & Terms

What are the criteria for being able to leverage the benefits of this program?

I am a researcher affiliated with an Internet2 institution, but I am not physically located at the institution. Am I still eligible for this program?

Are volume discounts and special pricing options like Reserved Instances and Savings Plans applied at the individual linked account level or the overall master account level?

If an individual account violates the program’s Terms and Conditions, would other accounts within that institution be impacted in any way?

How do I get started with the NET+ program?

I am a researcher who has received AWS Research Grant credits. Can I get my credits applied to my account?

I am a researcher writing a multi-year grant proposal. Where can I get help estimating the costs for my projects that extend beyond 12 months?

Contact Us:

For program information, questions about billing, account setup and access, compliance, and security, please contact the Four Points I2 AWS Team at I2_AWS_FPT@4points.com. This distribution list includes the I2/NET+ Program Manager, Account Manager, and Cloud Operations Team.

For additional information or questions, please complete the form below and a member of our team will be in contact:

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Additional Resources & Information:

Amazon Web Services (AWS) - Internet2

https://www.4points.com/aws/

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